How to get started with Custellence

Whether you want to create a Customer Journey Map, User Experience Map or a Service Blueprint, Custellence it the tool for you. It’s super easy to get started in Custellence. Watch this one-minute-video.



  • 0-20 sec: How to create cards and curve lanes.
  • 20-42 sec: How to avoid over cluttered customer journey maps by using use sub-lanes for details such as customer insights, quotes, images and ideas.
  • 42- 57 sec: How to build empathy, customer understanding and shared vision by uploading images, concept sketches, workshop post-its.
  • 57-1:02 sec How to hide and show sub-lanes and how to switch between the overall view (eg for management and decision making) and the detailed levels.



Sign up for your free account

Get Started

No credit card required