How To Run a Customer Journey Workshop
Get a head start in the practice of customer journey mapping. Here is a guide for a simple workshop to get you and your team started. All instructions are included.
The workshop will guide you through
- How to create the setting for a customer journey workshop
- How to prepare the team
- Step- by- step guide for running the customer journey workshop
- Final tips on making the most out of your customer journey mapping exercise
Happy mapping!
Download the workshop slides here: how-to-run-a-customer-journey-workshop.pdf
By Daniel Ewerman - February 16, 2018