Get buy-in from leaders and stakeholders
Feel confident when presenting. Maps in Custellence will catch the interest of your audience - so you can convey the customer story effectively to your teams and leaders.
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Inspire empathy through visually appealing journey maps, without the need of a graphic designer:
Enriching your maps with images and rich data makes a convincing customer case.
Having it all in one place, you can feel confident when presenting the customer journey map to leaders and stakeholders:
High-level customer journeys or more detailed?
You can create maps on several levels of detail. For instance make a high-level journey map for management team. Then create a more detailed map in the areas you need to understand more in detail.
Moving around and navigating to different parts of a journey map - even a large one, is easy:
The maps in Custellence can all be connected to each other in a journey map ecosystem.
For example, connect a high-level customer journey map to a more detailed map. This lets you keep track on how they relate to one another. You’ll also avoid ending up with too large and messy maps.
Export your journey maps to a variety of formats (PDF, PNG, or CSV). Use them in presentations, or get them printed.
You can even put your printed journey map on the office wall if you wish!
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