Most popular plan
Get everyone involved! For individuals and teams working with journey maps as a strategic tool. Create unlimited maps and collaborate with other professionals.
/ month billed annually
€80 / month billed monthly
Credit card only
Time to level up your CX work? For organizations and teams committed to customer experience improvement. Whatever your business needs, the Enterprise plan will help you reach your next level.
From €400 / month
5 users always included
Invoice or credit card
Will you store my credit card information?
We do not see or process your credit card information. All payment details are handled by our payment provider (Stripe) to maximize security. Stripe has extensive documentation about their data security procedures.
Do you have a Money Back Guarantee?
Yes - If you sign up for our memberships Essential or Professional, and for some reason don't find that Custellence works for you, you have the right to cancel within fourteen (14) days from the day you purchased, and you will receive a full refund.
I don't want to pay by credit card, do you have other options?
Yes - for the membership Enterprise, we offer offer invoices payable through bank transfer (Swedish Bank Giro, or IBAN and SWIFT for international payments) as a payment option. Please contact us at firstname.lastname@example.org for more information
Can I change my membership-type?
Can I change my membership-type? Yes, you can up- or downgrade any time you wish.
Read more about how to change your membership
Do you have educational pricing?
Yes - we offer discounts for educational and research purposes. If you are a student or an educational institution, please get in touch with us at email@example.com for more information
Are there any hidden costs that i should know about?
No - We add VAT on our net prices as stated in the price plan section. Apart from that our prices are straightforward with no extra fees.
My business has other needs or certain requirements, can you tailor a solution for me?
No matter if you are a large enterprise and in need of 10+ memberships, procurement support, or education and customer success, or if you are a smaller business that just wants to pay by invoice - we can help. Our Enterprise/Tailored solution is customized for your business. To discuss and set up a Tailored solution, please contact us at firstname.lastname@example.org
Do you offer partner deals?
Yes - If you are a freelancer, an independent advisor or small or large consultant agency, or an educational institution, don’t hesitate to contact us. We'd love to partner with other customer obsessed people and organizations!
I am paying by card but need an accountant-friendly invoice, where do find that?
You can always access your invoice will all payment details, and necessary information for bookkeeping. Read more and see what a Custellence invoice looks like