Free Forever
Impress your team with a professional journey map.
- No time limits
- No credit card
Essential
Present and deliver well organised and powerful journey maps.
- Export to pdf
- 3 Unlimited maps
€ 12
/ month billed annually
€15 / month billed monthly
Most popular plan
Professional
Create great maps, boost engagement and make a difference. Everything you and your team need to get the most out of your journey mapping work.
- Everything unlimited
- Up to 3 members
€ 50
/ month billed annually
€55 / month billed monthly
Enterprise
Need something extra? For enterprises or smaller businesses - get our tailored membership.
- Customer success
- Tailored solution
Prices quoted separately
contact us at
hello@custellence.com
Money Back Guarantee
We offer discounts for educational, research and NGO purposes. If you are a student, an educational institution or NGO, get in touch at hello@custellence.com
All prices are net. VAT will be added, if applicable.
Compare plans
Free Forever
- No time limits
- No credit card
- One member
- 1 Customer Journey Map (or Service Blueprint, User Map or Experience Map)
- 128 bit SSL encryption and daily backups
- 60 cards
- Unlimited view sharing (invite others by email to view your map)
- Public link sharing (share a link to make others view your map)
- 1 MB upload size limit
Essential
- PDF export
- 3 Unlimited maps
- One member
- Unlimited view sharing (invite others by email to view your map)
- 128 bit SSL encryption and daily backups
- Unlimited cards
- Public link sharing (share a link to make others view your map)
- Export map to vector PDF for mats (can be worked on in Scetch, InDesign, Illustrator etc)
- Email support response within 24 hours
- 3 Customer Journey Maps (or Service Blueprint, User Maps or Experience Maps)
- 20 MB upload size limit
Professional
- Everything unlimited
- Up to 3 members
- 1-3 members
- Unlimited view sharing (invite others by email to viewyour map)
- 128 bit SSL encryption and daily backups
- Unlimited cards
- Public link sharing (share a link to make others view your map)
- Export map to vector PDF formats (can be worked on in Scetch, InDesign, Illustrator etc)
- Email support response within 24 hours
- Unlimited Customer Journey Maps (or Service Blueprint, User Maps or Experience Maps)
- Unlimited Real-time collaboration sharing - (Like in Google Drive, workshop remotely)
- 50 MB upload size limit
- Need more than 3 members? Add additional team members easily. €10 / month (billed yearly) per each member.
Enterprise
- Customer success
- Tailored solution
- Unlimited members
- Unlimited view sharing (invite others by email to view your map)
- 128 bit SSL encryption and daily backups
- Unlimited cards
- Public link sharing (share a link to make others view your map)
- Export map to vector PDF formats (can be worked on in Scetch, InDesign, Illustrator etc)
- Email support response within 24 hours
- Unlimited Customer Journey Maps (or Service Blueprint, User Maps or Experience Maps)
- Unlimited Real-time collaboration sharing - (Like in Google Drive, workshop remotely)
- 500 MB upload size limit
- Customer Success Management
- Procurement support
- Online training
- Tailored Support (SLA)
- On-site deployment if required
- Branded with your logotype
- Single Sign-on
- Invoice
- Assistance to import your excisting journey maps
Frequently asked questions
Will you store my credit card information?
We do not see or process your credit card
information. All payment details are handled by
our payment provider (Stripe) to maximize
security. Stripe has extensive documentation
about their data security procedures.
Do you have a Money Back Guarantee?
Yes - If you sign up for our memberships
Essential or Professional, and for some reason
don't find that Custellence works for you, you
have the right to cancel within fourteen (14)
days from the day you purchased, and you will
receive a full refund.
I don't want to pay by credit card, do you have other options?
Yes - for the membership Enterprise, we offer
offer invoices payable through bank transfer
(Swedish Bank Giro, or IBAN and SWIFT for
international payments) as a payment option.
Please contact us at hello@custellence.com
for
more information
Can I change my membership-type?
Yes, you can up- or downgrade any time you wish.
Do you have educational pricing?
Yes - we offer discounts for educational and
research purposes. If you are a
student or an educational institution, please
get in touch with us at
hello@custellence.com
for
more information
Are there any hidden costs that i should know about?
No - We add VAT on our net prices as stated in
the price plan section. Apart from that our
prices are straightforward with no extra fees.
My business has other needs or certain requirements, can you tailor a solution for me?
No matter if you are a large enterprise and in
need of 10+ memberships, procurement support, or
education and customer success, or if you are a
smaller business that just wants to pay by
invoice - we can help. Our Enterprise/Tailored
solution is customized for your business. To
discuss and set up a Tailored solution, please
contact us at hello@custellence.com
Do you offer partner deals?
Yes - If you are a freelancer, an independent
advisor or small or large consultant agency, or
an educational institution, don’t hesitate to
contact us. We'd love to partner with other
customer obsessed people and organizations!
Have other questions? Get in touch
Do you have journey maps in other formats?
Let’s convert them into digital Custellence maps that are actually useful
