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Custellence Trust Center

As trusted by highly-regulated industries such as financial services, insurance companies and the medtech industry around the world, we strive to continuously meet and exceed the security standards and regulations on data and personal security that is expected by our customers. Here is how we work to protect your data and secure our systems.


Security Policy

How we offer enterprise-grade security.

Privacy Policy

How we protect your data and help you meet global privacy obligations.

Cookie Policy

How we use cookies and other tracking technologies

Responsible Disclosure Policy

How to perform pen-tests and report security issues to us.

Subprocessors list

Read about the third-parties that process our customer data.

Recent updates


Updates to our Security policy

2022-07-18
Minor update on our Security policy with additional information about data at rest.

Updates to our Cookie policy

2022-02-03
We have updated our Cookie policy. We encourage you to read through the updated version.

Updates to Security- and Privacy policy

2022-02-02
We have updated our security- and privacy policy. We encourage you to read through the updated versions.

Response to CVE-2021-44228 Apache Log4j 2

2022-01-07
Custellence is aware of the recent vulnerability releases related to Log4j, CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, CVE-2021-4104, and CVE-2021-44832. We are following the situation and keep our systems up to date according to mitigation recommendations.

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